Returns & Exchanges
At Hyperli, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most items. If your order doesn't meet your expectations, you can initiate a return or exchange through our automated portal for a quick resolution.
Initiate Your Request
Log into your Hyperli account, navigate to your order history, and select the 'Return Item' button next to the product you wish to send back.
Prepare the Package
Place the item in its original packaging with all tags attached and include the printed return authorization slip inside the box.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing